The plain version
Privacy policy.
Last updated: October 2026
You send an audit enquiry. I use it to answer you. Here’s what happens to the information you share.
What I collect
The enquiry form asks for your name, email address, website, monthly ad spend range, platforms, and what’s bothering you about the account. If you select “Other platform,” you can name it. No account access is needed or requested at the enquiry stage.
The web host may also record standard request details, such as your IP address, for site operation and security. To limit spam, the form keeps a hashed IP key and submission times in a temporary server file.
Why I collect it
To answer your enquiry about fit and next steps. If you select a spend range below the audit’s usual fit, the form also sends a short automated reply. The technical details above help keep the form working and limit abuse.
What I don’t do
I don’t add you to a marketing or newsletter list. I don’t sell or rent your information. I don’t use your enquiry to advertise to you.
Where it goes
Enquiries are sent to marcos@fromtheshower.com through Google Workspace. The site runs on a Plesk web host, which processes the form and technical logs. These providers handle information to run the site and deliver the email; their systems may process it outside Québec. I don’t pass your enquiry to a partner agency unless you choose a separate implementation engagement.
If we work together, the audit uses read-only access to your ad accounts, analytics, and sales data. I don’t change your accounts. Your data stays yours.
How long I keep it
If we don’t work together, I delete your enquiry details within 12 months. If we do, I keep the information needed for our work for the duration of the working relationship, and longer only where the law requires it. The server keeps technical logs and spam-control records separately for site operation and security.
Your rights
You can ask to see or correct the personal information I hold about you, withdraw consent where applicable, or ask me to delete it, subject to any legal retention obligation. You can also bring me a privacy concern. Email marcos@fromtheshower.com and I’ll handle it personally.
Privacy officer
Marcos Arteaga
marcos@fromtheshower.com